Role : Account Operations Associate

Experience : 2+ Years

Location : PAN India

Immediate Joiners Only

Key Responsibilities

✅ Manage demand tracking, staffing coordination and interview scheduling

✅ Handle end-to-end onboarding and offboarding activities

✅ Resolve timesheet, access, asset and billing-related issues

✅ Track compliance, mandatory training and background verification

✅ Maintain operational trackers, dashboards and KPI reports

✅ Coordinate with clients, delivery teams, finance and staffing teams

✅ Identify process improvements and ensure timely task closure

? Required Skills

- 2–5 years of experience in Account Operations, Delivery Operations, Resource Management or Workforce Management
- Strong Excel skills, including Pivot Tables, Lookups and data reporting
- Understanding of utilisation, billability, non-billable hours and margins
- Excellent verbal and written communication skills
- Robust stakeholder management, attention to detail and problem-solving abilities
- Ability to manage multiple tasks and meet deadlines

📌 Account Operations Associate (Delhi)
🏢 Innova ESI
📍 Delhi