22 Oct
|
M-TRANS DIGITAL
|
Kochi
22 Oct
M-TRANS DIGITAL
Kochi
JOB PURPOSE
The Service Coordinator is responsible for receiving, recording, assigning, monitoring and closing customer service calls and ensuring smooth coordination between customers, service engineers, stores, accounts and management.
The coordinator must ensure that no service call is left unattended and every pending call has a explicit next action and follow-up time
Golden Rule
“Every service call must have a status, responsible person, next action and follow-up date until final closure.”
Job Types: Full time, Permanent
Pay: From ₹15,000.00 per month
Perks:
Cell phone reimbursement
Health insurance
Paid sick time
Work Location: In person
📌 Service Co Ordinator Kochi
🏢 M-TRANS DIGITAL
📍 Kochi