Telecaller / Sales Coordinator – Non-Trade Cement

Company: Rahul Agency

Industry: Trading – Non-Trade Cement

Position: Telecaller

Gender: Female / Male

Job Type: Full-Time

Job Location: Bhopal, Madhya Pradesh

Salary: ₹10,000 – ₹15,000 per month + Incentives

Job Responsibilities
Make daily calls to builders, contractors, dealers and project customers.
Generate and follow up on Non-Trade Cement orders.
Take customer orders and confirm quantity, delivery location and other order details.
Coordinate with company officers regarding new and pending orders.
Coordinate with the dispatch team for timely order dispatch.
Follow up regularly on pending orders and dispatch status.
Maintain complete dispatch details, including vehicle, quantity, date and delivery status.
Share dispatch updates with concerned customers and officers.
Maintain daily calling, order and dispatch reports in Excel.
Update Excel sheets regularly with order status, dispatch details and follow-up status.
Prepare and send emails to concerned officers for opening new customer/code for Non-Trade Cement.
Follow up with officers regarding new code creation/opening and approval status.
Maintain proper records of customers,



orders, dispatches, codes and follow-ups.
Handle customer queries related to orders and dispatch.

Required Skills
Valuable communication and telephone handling skills.
Strong follow-up and coordination skills.
Good knowledge of order booking and dispatch processes.
Good MS Excel knowledge and daily data updating.
Good email drafting and communication skills.
Ability to coordinate with customers, dispatch team and officers.
Positive attention to detail and accuracy.

Qualification & Experience
Graduate preferred.
1–3 years of experience in telecalling, sales coordination, cement or building-material industry preferred.
Freshers with valuable communication, Excel and email skills may also be considered.

Key Focus

Telecalling | Non-Trade Cement | Order Booking | Dispatch Coordination | Dispatch Follow-up | Daily Excel Report | Officer Coordination | Email Communication | New Code Opening | Customer Follow-up

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:
Commuter assistance
Internet reimbursement

Work Location: In person

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