We are looking for a Customer Relation Executive to handle customer communication, follow-ups, complaints, and service coordination. The candidate should have good communication skills, basic computer knowledge, and the ability to maintain positive customer relationships.
Key Responsibilities
Attend customer calls, messages, and emails
Handle customer inquiries and complaints professionally
Maintain customer database and records
Coordinate with sales and service teams
Follow up with customers regarding orders and services
Provide product or service information to customers
Prepare daily customer interaction reports
Ensure customer satisfaction and support
Required Skills
Valuable communication skills in Malayalam and English
Basic computer knowledge (MS Excel, Word, Email)
Customer handling and problem-solving skills
Positive attitude and teamwork
Ability to work under pressure
Qualification
Any Degree / Plus Two
Experience in customer service preferred
Freshers can also apply
Salary
Based on experience and interview performance
Working Time
As per company policy
Perks
PF & ESI advantages
Paid leave
Training support
Contact
HR Department
Pay: ₹9,644.78 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund