Job Title: Front Office Associate

Location: Darza Resorts

Job Summary:
We are looking for a friendly, qualified, and customer-focused Front Office Associate to join our team at Darza Resorts. The candidate will be responsible for managing guest check-in/check-out, handling reservations, providing information about resort services, and ensuring a pleasant experience for all guests. Previous hotel or resort front office experience is preferred.

Key Responsibilities:
Welcome guests and provide a warm and professional check-in and check-out experience.
Handle room reservations through phone, email, and online booking platforms.
Answer guest inquiries regarding resort facilities, activities, and services.
Coordinate with housekeeping and other departments to ensure smooth guest service.
Maintain accurate guest records and billing details.
Handle guest complaints politely and resolve issues efficiently.
Ensure the reception area is clean, organized, and presentable.
Support daily front office operations and administrative tasks.

Requirements:




1–3 years of experience in a hotel/resort front office or hospitality industry.
Good communication skills in English and Tamil (Hindi is an advantage).
Basic computer knowledge and familiarity with hotel booking systems.
Strong customer service and interpersonal skills.
Ability to work in shifts, weekends, and holidays.
Professional appearance and positive attitude.

Preferred Qualifications:
Diploma or Degree in Hotel Management / Hospitality.
Experience in resort or hotel guest relations.

Benefits:
Market-competitive salary
Food and accommodation (if applicable)
Friendly work environment
Career growth opportunities in the hospitality industry

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Flexible schedule
Food provided
Leave encashment
Provident Fund

Work Location: In person

📌 Front Office Associate Nanjundapuram
🏢 Darza Resorts
📍 Nanjundapuram