Customer Care Executive

Company Name: PRM Roadways Private Limited
Department: Customer Support – Omni Bus Transportation
Experience: Minimum 1 Year

Job Responsibilities
Answer customer queries regarding bus timings, boarding points, routes, and ticket details.
Book bus tickets using the company's booking software.
Assist customers with ticket cancellations, rescheduling, and booking-related queries.
Provide accurate information about bus schedules and boarding locations.
Handle customer calls professionally and resolve customer issues.
Coordinate with the operations team to provide timely customer support.

Required Skills
Valuable communication skills in Tamil and English (Mandatory).
Knowledge of any one additional language:



Telugu, Malayalam, or Kannada (Mandatory).
Minimum 1 year of experience in customer support or customer care.
Basic computer knowledge and ability to use ticket booking software.
Positive communication and problem-solving skills.

Preferred Candidates
Candidates with experience in customer care, ticket booking, travel, or transportation operations are preferred.

Pay: ₹20,000.00 - ₹24,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Customer Care Executive / Customer Support Executive / Customer Service Executive Arumbakkam
🏢 PRM ROADWAYS
📍 Arumbakkam