We are looking for a highly skilled and experienced System Support Engineer to join our team at ARM InfoTech, with 35 years of experience in the IT Services & Consulting industry.

Roles and Responsibility
Provide technical support and assistance to customers via phone, email, or chat.
Troubleshoot and resolve complex technical issues efficiently.
Collaborate with internal teams to identify and implement solutions.
Develop and maintain technical documentation and knowledge base articles.
Analyze customer feedback and recommend process improvements.
Participate in training and development programs to enhance skills and knowledge.

Job Requirements
Solid understanding of computer systems, networks, and software applications.
Excellent problem-solving and analytical skills with attention to detail.
Effective communication and interpersonal skills for working with diverse groups.
Ability to work in a fast-paced workplace and prioritize tasks effectively.
Solid knowledge of troubleshooting techniques and tools.
Experience with incident management and problem resolution processes.

📌 System Support Engineer Madurai (India)
🏢 ARM InfoTech
📍 India