22 Oct
|
BCforward
|
Noida
Customer Service Associate
Noida
Assist users with portal access, navigation, and advantage enrollment.
Resolve eligibility, coverage, and general advantages-related issues.
Document interactions accurately and maintain service records.
Meet established SLA, quality, and customer satisfaction targets.
Escalate complex issues to appropriate teams and follow through to resolution.
Shift : Rotational, ( 6:30,7:30 and 9:00 PM )
Hybrid
📌 Customer Service Associate Noida
🏢 BCforward
📍 Noida