Job Summary

The prospect: Senior Consultant - National-Tech Consulting - CNS - TC - Microsoft - Bangalore

Responsibilities
Design, develop, Copilot and Copilot Studio agents
Integrate and implement Microsoft Copilot / AI capabilities within CRM workflows
Integrate Copilot with Microsoft Graph, SharePoint, Teams, Outlook, OneDrive
Develop Copilot plugins which includes understanding of prompt plugin, conversational plugin, connector plugin and power automate plugins.
Deep understanding of Power Automate flow.
Understanding of Azure Services like Azure AI Studio, Azure Service Bus, Azure Functions.
Implement security, compliance, and governance (Entra ID, permissions, data boundaries)
Customize prompts, grounding data, and orchestration logic for business use cases
Collaborate with business stakeholders to translate requirements into Copilot solutions
Perform testing, optimization, and production support for Copilot solutions
Create solution documentation, and deployment guidelines
Stay current with Microsoft Copilot roadmap and best practices




Build and optimize Power Platform solutions (Power Apps, Power Automate)
Implement automation and AI-driven insights using Copilot to improve CRM processes
Troubleshoot and resolve technical issues in CRM and Copilot integrations
Stay updated with the latest advancements in AI and Microsoft ecosystem

Required Skills & Qualifications
58 years of experience in Microsoft Dynamics 365 CRM development with Copilot
Hands-on experience with Microsoft Copilot / AI tools / Azure OpenAI integration
Hands-on experience with the Copilot, Copilot studio with creating plugins.
Solid proficiency in C#, .NET, JavaScript, HTML, CSS
Experience with Power Platform (Power Apps, Power Automate, Power BI)
Knowledge of Dataverse, Web APIs, Plugins, Workflows
Understanding of REST APIs and third-party integrations
Positive problem-solving and analytical skills

Qualifications
Bachelor of Technology in Computer Science

Experience
D365 CE + Power Pages

📌 Senior Consultant Technology Consulting Microsoft Bengaluru
🏢 EY
📍 Bengaluru