SUMMARY
Daily OS level alert monitoring for Linux & Windows.
Server Monitoring using BSE provided tools like SolarWinds & KIWI.
Coordination & communication with L2 & L3 support for escalation
Coordinating with different lines of services.
Daily checking of monitoring & alerting systems.
Provide periodic reports- Nagios dashboard status, critical alerts, etc.
Review of Threshold with Infra/App/DB/Business owners.
Ensure Coverage of Critical infra under Monitoring with key critical KPI indicator.
Technical Skills/Knowledge Requirement
1) SolarWinds tool dashboard monitoring alert and communicate on mail to application /infra
team.(Must)
2) Capacity Report to be prepared daily/weekly/monthly (Must)