Customer Service Associate

Starts Immediately
Experience

Customer Support & Issue Resolution: Handling customer inquiries, resolving technical or service issues, and managing transactions.
First Call Resolution (FCR): Efficiently managing client queries to provide a quick resolution during the first contact.
Escalating complex scenarios to senior team leaders while strictly maintaining service quality and defined Service Level Agreements (SLAs). Client Relationship Management (CRM) Customer Support English Proficiency (Spoken)
have minimum 1 years of experience
Robust verbal/written communication, keyboard proficiency (accuracy and speed), and familiarity with computers.
Years of Experience: 1 to 4 years
Only immediate joiners
Probation: Duration:
Salary during probation:
After probation:
5 days a week Free snacks & beverages Cab/Transportation facility Health Insurance
We are a manpower consultancy hiring candidates for companies in Chennai. Our vision is explicit and definite, and our mission is to provide the best quality services with effective manpower services.
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