Role :Customer Success Associate Employment Mode : 5 days, Work from office Location : Gurgaon, Sector-18

Requirements :
Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.

Roles :
Developing and managing client portfolios.
Analyzing customer data to improve customer experience.
Hold product demonstrations for customers & improve onboarding processes.
Mediate between clients and the organization to achieve end goals.
Handling and resolving customer requests and complaints.
Minimize customer churn to increase customer retention.

Pay: ₹35,000.00 - ₹50,000.00 per month

Advantages :
Provident Fund

Application Question(s):
What's your current location? Are you open for the relocation?
What's your current salary?
Notice period in-days?

Work Location: In person

📌 Customer Success Associate Gurugram
🏢 Infosec Ventures
📍 Gurugram