Job Title : Customer Experience Intern Company : Samarth E Mobility Pvt. Ltd. Location : Ahmedabad, Gujarat

Role Overview

Samarth E Mobility is looking for a creative, creative, and strategic-thinking Customer Experience Intern to enhance the end-to-end showroom customer journey. The role involves observing customer behavior, suggesting improvements, and implementing initiatives to elevate customer satisfaction, engagement, and overall experience.

Key Responsibilities
Propose innovative ideas to enhance the overall showroom experience
Design customer engagement activities such as demo experiences, welcome interactions, and information displays
Work closely with sales and operations teams to ensure smooth customer flow
Develop initiatives to make the EV experience more interactive and informative
Assist in creating and tracking customer satisfaction metrics
Suggest improvements in showroom layout, communication, and engagement touchpoints





Required Skills & Qualifications
Pursuing or recently completed a Bachelor’s or Master’s degree in Business, Marketing, Design, Hospitality, or a related field
Solid creative thinking and problem-solving skills
Ability to think strategically about customer experience and service design
Positive communication and observation skills
Interest in customer psychology, service design, and retail experience
Passion for electric mobility and sustainability

What We’re Looking For
Someone who can think from a customer’s perspective and design better experiences
A proactive individual who constantly seeks ways to improve customer satisfaction
Ability to bring fresh ideas and innovative approaches

Job Types : Full time, Permanent

Pay: From ₹25,000.00 per month

Work Location: In person

📌 Customer Experience Intern Ahmedabad (India)
🏢 Samarth E-mobility
📍 India