We are looking for dynamic and customer-focused individuals to join our growing team as Customer Service Executives. In this role, you will be the first point of contact for international customers, delivering exceptional service and ensuring a seamless customer experience across various touchpoints.

Key Responsibilities :
Resolve customer queries, concerns, and complaints in a timely and skilled manner
Provide accurate information regarding products, services, billing, and processes
Maintain high levels of customer satisfaction through effective communication
Adhere to quality standards, KPIs, and company policies
Document customer interactions and maintain records in CRM systems
Identify opportunities for upselling or cross-selling (if applicable)

Requirements :
Excellent verbal and written communication skills in English
Willingness to work in rotational shifts (US/UK/AUS)
Basic computer knowledge and typing skills
Solid problem-solving and multitasking abilities
Ability to handle pressure and meet targets





Preferred Qualifications :
Graduate or Undergraduate (Freshers & Experienced both can apply)
Prior experience in BPO/Customer Service is an added advantage

What We Offer :
Competitive salary with performance incentives
5 days working with rotational week offs
International exposure and career growth opportunities
Friendly and inclusive work setting
Training and skill development programs

Why Join Us?

Be a part of a fast-paced, growth-driven organization where your communication skills and customer-first mindset are valued and rewarded. Build a rewarding career in the international BPO industry with endless learning opportunities.

Contact : Job Types : Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹60,000.00 per month

Benefits :
Flexible schedule
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Customer Success Executive Mumbai
🏢 Deepak Kushal Kunder
📍 Mumbai