Job Title : Ticketing Executive

Job Summary

We are looking for a detail-oriented and customer-focused Ticketing Executive to manage ticket reservations, bookings, and related customer support activities. The role involves handling ticket issuance, modifications, cancellations, and ensuring compliance with company policies and industry regulations.

Key Responsibilities
Handle ticket bookings, reissues, cancellations, and refunds
Assist customers with travel schedules, fares, routes, and availability
Manage ticketing systems and reservation platforms accurately
Coordinate with airlines, transport providers, or event organizers
Resolve customer queries, complaints, and booking discrepancies
Ensure all bookings comply with company policies and industry standards
Maintain accurate records of transactions and customer interactions
Process payments and issue invoices or receipts
Meet daily, weekly, or monthly booking and service targets

Required Skills & Qualifications




Bachelor’s degree or equivalent (preferred, not always mandatory)
Proven experience in ticketing, reservations, or customer service
Familiarity with ticketing software (e.g., Amadeus, Galileo, Sabre - if travel-related)
Robust communication and interpersonal skills
High attention to detail and accuracy
Ability to handle pressure and manage multiple bookings simultaneously

Preferred Qualifications
Experience in travel, aviation, hospitality, or event management
Knowledge of fare rules, refund policies, and ticketing regulations

Working Conditions
Office-based

Key Competencies
Customer-centric mindset
Problem-solving ability
Time management
Team collaboration
Qualified ethics and confidentiality

Job Types : Full time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Ticketing Executive Faridabad
🏢 Memorable your trip
📍 Faridabad