Key Responsibilities
Welcome and assist patients, visitors, and attendants in a courteous and professional manner.
Manage patient registrations, appointments, admissions, and enquiries.
Answer and direct phone calls promptly and professionally.
Coordinate with doctors, nursing staff, and hospital departments to ensure smooth patient flow.
Maintain accurate patient records and front desk documentation.
Handle billing enquiries and provide basic information regarding hospital services.
Ensure the reception area remains organised, clean, and welcoming.
Deliver an excellent patient experience through outstanding customer service.
Eligibility Criteria
Graduate in any discipline.
Excellent verbal and written communication skills.
Fluency in English is mandatory. :
Pleasant personality with strong interpersonal and customer service skills.
Ability to multitask and work in rotational shifts, if required.
What We Offer
Attractive salary package.
Chance to work with a reputed multi-speciality hospital.
Qualified and supportive work environment.
Career growth and development opportunities.
Training and exposure to hospital front office operations.