YOUR PROFILE :
Strong Communication & Customer Service Skills
1 to 5 years of international contact centre experience.
Min graduation requirements must.
Valuable technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
Must possess excellent written and oral communication, listening, and comprehension skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Robust ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Sound decision making.
Must be able to effectively adapt to accelerating changes.

WHAT YOU'LL LOVE ABOUT WORKING HERE : Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its solid over 55-year heritage, Capgemini

📌 Associate Business Advisor Kolkata (India)
🏢 Capgemini
📍 India