22 Oct
|
MakeMyTrip.com
|
Vellore
22 Oct
MakeMyTrip.com
Vellore
Job Title : Tele Sales Executive Department : Sales Industry : Travel & Tourism
Job Summary
Key Responsibilities
Contact potential and existing customers to promote domestic and international holiday packages.
Understand customer travel requirements and recommend suitable travel solutions.
Generate sales through outbound and inbound calls.
Follow up on leads, inquiries, and quotations to maximize conversions.
Explain package inclusions, pricing, visa requirements, and travel policies to customers.
Build and maintain solid customer relationships.
Achieve monthly sales targets and performance goals.
Update customer information and sales activities in the CRM system.
Coordinate with operations and suppliers to ensure smooth booking processes.
Handle customer queries and provide after-sales support when required.
Required Skills & Qualifications
Excellent verbal communication and negotiation skills.
Robust sales and customer service orientation.
Ability to work under target-driven settings.
Basic computer knowledge and CRM proficiency.
Good organizational and follow-up skills.
Knowledge of domestic and international travel destinations is an advantage.
Educational Qualification
Any Bachelor's Degree or Diploma.
Freshers with excellent communication skills may also apply.
Prior experience in telesales, travel sales, or customer service is preferred.
Key Performance Indicators (KPIs)
Number of calls made per day.
Lead-to-sale conversion ratio.
Revenue generated from bookings.
Customer satisfaction and retention.
Achievement of monthly sales targets.
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits :
Cell phone reimbursement
Work Location: In person
📌 Telesales Agent Vellore
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📍 Vellore