As Housekeeping Manager, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Your day to day

People
Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise valuable performance
Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties
May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

Guest Experience
Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in valuable repair to meet guest satisfaction
Carry out special requests from guests, VIPs, repeat visitors and club members




Help guests with their questions and complaints to achieve complete guest satisfaction
Look smart - wear your uniform with pride

Responsible Business
Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents)
Reunite items with owners - and log any lost and found property
Perform other duties as assigned. May also serve as manager on duty

Financial
Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability
Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members

What we need from you
High School Diploma / secondary education / equivalent
Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred
Must be fluent in local language and other languages preferred

Don't quite meet every single requirement, but still believe you'd be a excellent fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

📌 Housekeeping Manager Bengaluru
🏢 Holiday Inn Express
📍 Bengaluru