Job Summary : The Guest Relations Executive (GRE) is responsible for ensuring a warm and welcoming experience for guests. This role involves handling guest inquiries, managing reservations, and addressing any concerns to enhance overall customer satisfaction.

Key Responsibilities : Guest Interaction & Service :
Greet guests warmly upon arrival and assist with seating arrangements.
Handle reservations and manage table allocations efficiently.
Address guest inquiries, special requests, and complaints in a skilled manner.
Ensure a high level of guest satisfaction by providing personalized service.

Coordination & Communication :
Keep track of guests and special occasions to enhance their experience.




Collect guest feedback and report concerns to the management for improvement.

Administrative Tasks :
Maintain guest records, reservation logs, and feedback reports.
Assist in promotional activities and loyalty programs.
Ensure the reception area is presentable and always organized.

Skills & Qualifications :
Education : Bachelor's degree or diploma in Hospitality Management is preferred.
Excellent communication and interpersonal skills.

Pay: ₹17,000.00 - ₹30,000.00 per month

Perks :
Food provided
Provident Fund

Work Location: In person

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