We are looking for a dedicated, qualified, and passionate Customer Support Executive to join our team in a Work From Office role.

Key Responsibilities
Handle student queries on WhatsApp (On Laptop) in a professional and timely manner
Answer incoming support calls and provide accurate solutions
Support both paid and unpaid students with course-related questions
Ensure complete issue resolution with proper follow-ups
Maintain a calm, respectful, and student-friendly communication style
Demonstrate ownership, responsibility, and dedication towards student support
Focus on student success, satisfaction, and positive experience

Required Skills & Qualities
Excellent student-handling and communication skills :
Strong command over English and Hindi (written and spoken)
Extremely patient, calm, and composed personality :
Passionate about helping learners and solving problems
Professional attitude with high levels of dedication and accountability
Comfortable working independently in a remote (work from home)



setup :
Ability to manage WhatsApp chats and calls efficiently
Prior experience in customer support, student support, or education support is an advantage
Experience using WhatsApp tools such as WATI/ AiSensy is a plus
Freshers with strong communication skills and a positive attitude are welcome

Work Mode
Work From Office (Thane) :
Full-time, long-term role
Requires discipline, consistency, and commitment

What We Offer
Stable work from home prospect :
Skilled and supportive work culture
Opportunity to grow with a fast-scaling education brand
Meaningful role focused on helping students succeed

Job Types : Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits :
Flexible schedule

Work Location: Hybrid remote in Thane, Maharashtra (Thane, Thane District)

📌 Customer Success Executive Thane
🏢 Fluent Academy
📍 Thane