23 Oct
|
Indera Jewels
|
Rourkela
23 Oct
Indera Jewels
Rourkela
Sales and Customer Service:
- Set Sales Goals and Motivate Staff: Establish achievable sales targets for the store and individual staff members. Implement strategies and provide coaching to motivate staff and achieve sales goals.
- Develop a Positive Customer Experience: Foster a welcoming and professional workplace that encourages customer interaction and satisfaction. Ensure staff are knowledgeable about the products and provide excellent customer service.
- Handle Customer Inquiries and Complaints: Address customer concerns and complaints professionally and effectively. Aim for positive resolutions that maintain customer satisfaction and loyalty.
Inventory Management:
- Oversee Inventory Levels: Maintain optimal stock levels to meet customer demand and avoid overstocking or running out of popular items. Analyze sales data to identify trends and adjust inventory accordingly.
- Manage Purchasing and Receiving: Supervise the purchasing process, ensuring the right products are ordered at the best prices from reputable vendors. Manage product receiving, verifying quantities and quality against purchase orders.
- Inventory Security and Control: Implement security measures to minimize theft and loss. Conduct regular inventory audits to ensure accuracy and identify any discrepancies.
Store Operations and Administration:
- Maintain Store Appearance: Oversee the overall presentation of the store,
ensuring cleanliness, organization, and an attractive display of merchandise.
- Compliance with Regulations: Stay up-to-date on industry regulations and ensure the store adheres to all legal and safety requirements.
- Budgeting and Financial Management: Develop and manage the store's budget, monitoring expenses and profitability. Prepare reports analyzing sales trends and profitability metrics.
- Marketing and Promotions: Develop and implement marketing strategies to attract customers and promote the store's products and services. This could include managing social media presence, running local advertising campaigns, and organizing in-store events.
Additional Responsibilities:
- Liaison with Corporate: Maintaining communication and adhering to company policies and procedures as outlined by corporate headquarters (if applicable).
- Loss Prevention: Implementing measures to minimize theft and shrinkage within the store.
- Staying informed on trends: Stay current on apparel trends and customer preferences to ensure the store offers a relevant and appealing product selection.
- Minimum 5 years experience on Retail sectore .
- Must be fluent in English , Hindi & Odiya .
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Store Manager (Rourkela)
🏢 Indera Jewels
📍 Rourkela