Key Responsibilities

1. Parent Counselling & Enquiry Management

- Handle walk-in, telephone, email, and online admission enquiries.
- Explain the Cambridge curriculum, teaching methodology, assessment system, and academic pathways to prospective parents.
- Understand parents’ requirements and recommend suitable grade-level programmes.
- Provide accurate information about admission procedures, eligibility criteria, fee structure, and school facilities.

2. Admissions & Enquiry Conversion

- Follow up with prospective parents regularly to convert enquiries into admissions.
- Schedule school visits, campus tours, interactions with academic coordinators, and student assessments.
- Coordinate admission tests, interviews, and other admission-related formalities.
- Achieve monthly and annual admission targets as assigned by management.

3. Documentation & Record Maintenance

- Maintain accurate records of enquiries, follow-ups, campus visits, applications, and confirmed admissions.
- Update all enquiry and admission details in the CRM or school admission portal.
- Collect and verify the required documents from parents.
- Prepare daily, weekly, and monthly admission reports for management.

4. Coordination & Communication

- Coordinate with the Principal, Cambridge Coordinator, Academic Team, Accounts Department, and other relevant teams.
- Ensure a smooth and professional admission experience for parents and students.
- Communicate admission updates, assessment schedules, and admission decisions to parents.
- Participate in admission campaigns, open houses,



school events, and promotional activities.

5. Parent Relationship Management

- Build and maintain positive relationships with prospective and existing parents.
- Address parent queries and concerns professionally and promptly.
- Maintain confidentiality of student and parent information.
- Ensure a welcoming, responsive, and professional experience throughout the admission process.

Required Qualifications & Skills

- Graduate in any discipline; a degree in Education, Business Administration, or Marketing is preferred.
- Prior experience in school admissions or educational counselling is preferred.
- Knowledge of the Cambridge curriculum and international schooling is an advantage.
- Excellent verbal and written communication skills in English.
- Robust interpersonal, counselling, negotiation, and follow-up skills.
- Proficiency in MS Office, spreadsheets, email, and CRM/admission management systems.
- Ability to work under pressure and meet admission targets.
- Professional presentation, a positive attitude, and a parent-centric approach.

Key Performance Indicators (KPIs)

- Number of enquiries handled and followed up.
- Enquiry-to-admission conversion rate.
- Achievement of monthly and annual admission targets.
- Timeliness and accuracy of CRM updates and admission records.
- Parent satisfaction and quality of counselling.
- Timely completion of admission documentation and coordination.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Admission Counselor (Pocharam)
🏢 Pallavi International School
📍 Pocharam