A Two-Wheeler Workshop Manager oversees the daily technical, operational, and financial performance of a motorcycle or scooter service center

- Daily Operations & Workflow:
- Coordinate job allocations, technician rotations, and bay scheduling to maintain smooth vehicle throughput.
- Monitor active job cards, service timelines, and vehicle delivery schedules to prevent bottlenecks.
- Enforce manufacturer service standards, standard operating procedures (SOPs), and safety regulations on the floor.
- Team Supervision & Training:
- Supervise mechanics, floor supervisors, and utility staff, managing shift schedules and attendance.
- Assess technical skill gaps and arrange training programs for internal staff (including EV or current-model diagnostics).
- Track technician productivity, labor hours, and "right-first-time" repair rates to minimize repeat complaints (comebacks).
- Spare Parts & Inventory Control:
- Monitor spare parts requirements, stock consumption, and buffer levels in coordination with the parts department.




- Track and manage fast-moving vs. slow-moving inventory to reduce vehicle downtime waiting for parts.
- Quality Control & Customer Satisfaction:
- Conduct final spot-checks and quality inspections on serviced two-wheelers before delivery to customers.
- Handle escalated customer complaints, service disputes, and warranty claims.
- Track post-service customer satisfaction surveys and drive repeat-visit retention.
- Financial Management & Reporting:
- Monitor workshop revenues, labor sales, spare-parts sales, and overall profit margins.
- Control workshop overhead expenses, tool maintenance costs, and material wastage.
- Track Key Performance Indicators and compile daily, weekly, and monthly performance reports for upper management.

Pay: ₹11,000.00 - ₹18,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Workshop Manager (India)
🏢 Usha Motors
📍 India