Key Responsibilities

- Welcome customers and understand their vehicle service requirements.
- Prepare job cards and record customer complaints accurately.
- Explain service requirements, estimated costs, and delivery timelines.
- Coordinate with technicians and workshop teams to ensure quality repairs.
- Provide regular updates to customers regarding service progress.
- Ensure timely vehicle delivery and explain completed repairs and bills.
- Handle customer complaints and resolve service-related issues professionally.
- Promote periodic maintenance, additional services, and value-added products.
- Maintain customer records and follow up on customer feedback.
- Achieve customer satisfaction, service revenue, and productivity targets.

Qualifications and Skills





- Diploma or degree in Automobile or Mechanical Engineering preferred.
- Experience in automotive after-sales service is an advantage.
- Valuable communication, customer-handling, and interpersonal skills.
- Basic knowledge of vehicle systems, servicing, and repair procedures.
- Proficiency in computer applications and service management systems.
- Strong coordination, problem-solving, and time-management skills.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Service Advisor (India)
🏢 RAMANI CARS
📍 India