23 Oct
|
IMTS Institute DMCA
|
Noida
23 Oct
IMTS Institute DMCA
Noida
Job Responsibilities:
- Manage and supervise the customer support and fee collection team.
- Handle student queries, complaints, and escalations.
- Monitor pending fee payments and ensure timely follow-ups.
- Set and achieve team targets for collections and customer support.
- Track team performance, call quality, and daily reports.
- Train and motivate team members to improve productivity.
- Coordinate with internal departments to ensure smooth student support.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Adaptable schedule
- Leave encashment
- Paid sick time
- Paid time off
Experience:
- Team Leader: 1 year (Required)
Work Location: In person
📌 Customer Service Team Leader (Noida)
🏢 IMTS Institute DMCA
📍 Noida