The person should act as the single point of contact for all service-related customer interactions and be responsible for:
- Handling and resolving customer complaints, issues and queries.
- Regular follow-up with customers until closure.
- Maintaining a cordial and qualified relationship with customers.
- Ensuring timely communication and updates on service status.
- Capturing customer feedback and identifying recurring issues.
- Strengthening customer confidence and building the P. ORR & SONS brand positively in the customer's mind.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Relationship Management Executive/ Customer Relationship Executive (Chennai)
🏢 P.Orr & sons
📍 Chennai
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