Job Description: Operations Manager

Company: Zero Gravity Group
Location: Chennai
Experience: 6 - 10 Years
Employment Type: Full-Time

About Zero Gravity Group

Zero Gravity Group is a growing creative business group specializing in photography, premium album designing, printing, event services, and digital branding. We focus on delivering high-quality services through efficient operations, strong teamwork, and customer-focused execution.

Role Overview

We are looking for an experienced and responsible Operations Manager to oversee day-to-day operations across our post-production departments and album printing press. The candidate will be responsible for managing multiple teams, planning manpower, monitoring productivity, resolving escalations, coordinating recruitment, and ensuring smooth workflows and timely delivery. The ideal candidate should have strong leadership, people-management, reporting, problem-solving, and operational coordination skills, along with a working understanding of salary and finance processes.

Key Responsibilities

· End-to-End Operations Management: Oversee Video Editing, Album Designing, Photo Editing, and Album Printing Press operations to ensure smooth workflow, quality, and timely delivery.

· Team & Manpower Management: Manage multiple teams, understand their roles and responsibilities, allocate work effectively, monitor productivity, and ensure accountability.

· Daily Reporting & MIS: Prepare and submit daily operational reports covering team performance, work progress, pending tasks, productivity, and operational issues.

· Escalation Management:



Handle employee and operational escalations through phone calls and in-person discussions, ensuring timely resolution.

· Salary & Finance Coordination: Understand salary structures, payroll processes, attendance-related deductions, and salary calculations; coordinate with HR and Accounts for salary and finance-related matters.

· Recruitment & Manpower Planning: Identify staffing requirements, coordinate hiring activities, conduct interviews, and support the selection of suitable candidates.

· Workflow & Performance Monitoring: Track task allocation, turnaround time, quality standards, pending work, and team efficiency across departments.

· Cross-Department Coordination: Work closely with HR, Accounts, Production, Designing, and Printing Press teams to resolve operational challenges and maintain seamless coordination.

· Problem-Solving & Process Improvement: Identify workflow gaps, address recurring issues, and implement practical solutions to improve productivity and operational efficiency.

· Management Updates: Communicate operational progress, manpower requirements, challenges, and performance updates to management regularly.

Required Skills & Qualifications

· 4–8 years of experience in operations, team management, production, or a related field.





· Strong leadership and manpower management skills.

· Experience managing multiple teams and coordinating cross-functional operations.

· Good understanding of daily reporting, MIS, and performance monitoring.

· Working knowledge of salary, payroll, and basic finance processes.

· Strong communication, conflict-resolution, and escalation-handling skills.

· Experience in recruitment coordination and conducting interviews.

· Good knowledge of MS Excel and Google Sheets.

· Strong planning, follow-up, decision-making, and problem-solving abilities.

· Ability to work under pressure and manage multiple priorities effectively.

Preferred Background: Candidates with experience in photography, photo/video post-production, album designing, printing press, production, or other process-driven service industries will be preferred.

Key Expectations

· Take complete ownership of day-to-day operations and team performance.

· Ensure proper manpower utilization and accountability across departments.

· Maintain accurate reporting and consistent follow-up on pending tasks.

· Resolve operational and employee issues professionally.

· Ensure productivity, quality, and timely delivery across all assigned teams.

Why Join Zero Gravity Group?

· Leadership prospect with direct operational responsibility.

· Exposure to multiple creative and production departments.

· Opportunity to improve processes and build efficient teams.

· Performance-driven career growth in a dynamic work environment.

Pay: ₹45,000.00 - ₹60,000.00 per month

Work Location: In person

📌 Operations Head - Post Production (India)
🏢 zero gravity photography
📍 India