23 Oct
|
Recognized
|
New Delhi
23 Oct
Recognized
New Delhi
Job Type: Full time
Be the first person to own chat quality, expert training and Vedic content for our fast-growing astrology platform — a rare seat where real spiritual expertise meets a global, data-driven product. Our platform is one of the world's largest astrology & spiritual consultation platforms, 70M+ users worldwideRole & ResponsibilitiesFact-check Vedic content for accuracyContribute to esoteric content features for the India productIdentify user pain points and suggest marketing angles for chatsIdentify and fix bottlenecks in expert performance to improve overall supply qualityRun regular quality control (QC) of consultation chats, covering cultural fit, retention and engagementBuild a training program and quality standards for India-based expertsSupport hiring by screening candidate experts for genuine consultation abilityPreferred Candidate Profile3+ years on an astrology/consultation platform in a role tied to supply, quality or expert training — OR 2+ years of supply/marketplace ops combined with hands-on Vedic astrology practiceFluent Hindi + English (B2+)Nice to have:
experience training or onboarding experts/consultantsDirectness — comfortable giving experts feedbackComfortable building a process from scratch, without a ready-made playbookComfort with cross-cultural communicationWorking knowledge of using AI tools to analyze chats at scaleAdditional SkillsVedic astrology education/qualification, or working knowledge of Kundli reading, dashas, transits, nakshatrasAdditional tools: KP, Lal Kitab, Nadi, Prashna, Vastu, numerology, gemologyKnowledge of the Panchang/muhurat and festival calendarExperience creating content (video/text) for a spiritual audienceAdditional regional languages: Tamil, Bengali, Marathi, TeluguExperience recruiting or building a team of expertsPerks and BenefitsFully remote full-time roleWork on a product with 70M+ users — real scale impact, not private-practice scaleBe the first hire of this kind — you set the standards, not just execute someone else'sClear growth path: Head of Spiritual Expertise (India), lead of the local Board of Experts, or Supply Ops Lead (India)
📌 Supply Quality Manager (New Delhi)
🏢 Recognized
📍 New Delhi