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Who are Inchcape
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Job Location : Chennai, Pune

Job Purpose :

The Senior Systems Analyst is responsible for analysing, impact assessing and implementing changes to ISS’s portfolio of finance applications (Unit4, Kyriba, Sidetrade, Esker, Avalara, Eyeshare and related integrations), supporting the business processes of:
• Procure to Pay
• Record to Report
• Order to Cash
• Treasury and Cash Management
• Indirect Tax
• Financial Reporting
The role owns change end to end: from understanding the business requirement and assessing its impact on processes, integrations, controls and data, through configuration and testing, to controlled release into production. In doing so it keeps the finance application landscape reliable, compliant and aligned with best practice.

Duties and Responsibilities :

Analysis and Design

- Work with Finance stakeholders, Product Owners and Business Analysts to understand requirements, pain points and process gaps, and translate them into clear functional and technical specifications.
- Conduct gap analysis against current configuration and standard product capability, recommending solutions that make full use of the platform before considering customisation.
- Produce solution designs and realistic effort estimates for changes and enhancements.

Impact Assessment

- Impact assess every proposed change, covering affected business processes, upstream and downstream integrations, reporting, data, security roles and financial controls. Document the risk, test scope and rollback approach before implementation.
- Review vendor release notes for Unit4, Kyriba, Sidetrade, Esker, Avalara and other SaaS platforms, assess the impact on ISS configuration and processes, and plan regression testing and any required changes ahead of each release.
- Maintain an end-to-end understanding of how data flows between the finance applications and connected operational systems, so that the knock-on effects of change are identified early

Implementation

- Configure and maintain Unit4, Kyriba, Sidetrade,



Esker, Avalara, Eyeshare and related integration processes to a high and maintainable standard.
- Implement changes through the agreed change control process, including CAB approval where required, promoting configuration between environments in a controlled and documented way.
- Schedule changes around the financial calendar, avoiding month-end, year-end and other critical business windows.
- Roll out configurations globally across the product suite in line with the deployment plan.

Testing and Quality

- Plan and carry out system, integration and regression testing against documented acceptance criteria, and support business users through user acceptance testing.
- Validate data and reconcile outputs after go-live to confirm that changes have had no unintended financial impact.

Controls and Compliance

- Ensure changes maintain segregation of duties, audit trail and internal control requirements, and retain change evidence suitable for internal and external audit.

Support and Continuous Improvement

- Provide L3 support for complex issues, including root cause analysis and permanent resolution, and provide hypercare following deployments.
- Act as the technical point of contact with application vendors, raising and managing support cases through to resolution.
- Maintain functional and technical documentation, including configuration baselines, process flows and integration maps, in Confluence.
- Work within the Agile delivery model, keeping Jira up to date and participating fully in Scrum ceremonies.
- Deliver user training and knowledge transfer, and identify opportunities to improve processes and system efficiency.
- Collaborate with developers, product managers, support teams and peer analysts, sharing knowledge and continuously improving how the team delivers value to the business.

Knowledge :

- Degree in Finance, Accounting, Computer Science or a related discipline. A professional accounting qualification (CA/ICWA/CIMA) is desirable.
- Strong understanding of core finance processes: Procure to Pay, Order to Cash, Record to Report, General Ledger, Accounts Payable/Receivable, treasury and cash management, and indirect tax.
- Functional and configuration knowledge of SaaS finance applications, ideally Unit4 ERP.
- Knowledge of Kyriba, Sidetrade, Esker, Avalara or Eyeshare is highly desirable'

- Understanding of financial controls, including segregation of duties, audit trail and SOX-style compliance, and of change management.
- Technical knowledge: SQL; web services and APIs (REST, SOAP, XML, JSON); testing tools such as SoapUI or Postman.
- Agile tools: Jira and Confluence (or Azure DevOps/Rally).
- Knowledge of the maritime or shipping industry (desirable).

Skills :

- Excellent analytical and problem-solving skills, with the ability to trace an issue across multiple systems to its root cause.
- Structured approach to impact assessment and risk identification.




- Ability to translate business requirements into clear functional and technical specifications.
- Strong testing discipline, including test planning, regression testing and data reconciliation.
- Clear verbal and written communication; able to explain technical impacts to Finance users and finance

- requirements to technical teams.
- Collaborative, partner-focused approach with stakeholders and vendors.
- Ability to work independently and manage multiple changes at once while meeting deadlines

Experience :

- 5+ years as a systems analyst or functional/techno-functional consultant on finance applications, ideally in a SaaS ERP environment (Unit4 preferred).
- Proven track record of impact assessing and implementing configuration changes in live finance systems.
- Managing SaaS vendor releases and the associated regression testing.
- Supporting finance integrations and middleware, including troubleshooting interface failures.
- Data migration, reporting and BI tools (e.g. Power BI).
- Working within formal change control and release management processes.
- L2/L3 production support and post-deployment hypercare.

Other requirements :

- Ability to travel (national and international) and work flexibility.
- Able to work from home.
- Out of hours or on call support as required

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:
A diverse range of benefits, depending on your geographical location. Globally as a minimum you will receive:
• A retirement savings plan
• Life assurance
• Healthcare
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
• Team building days
• Hybrid Working Model (Role Dependant)

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society.We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

#LI-MB1

📌 India - Senior System Analyst (Finance) (Chennai)
🏢 Inchcape Shipping Services
📍 Chennai