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Job Description – Team member Loan disbursement and Maintenance activity

Key Responsibilities:

1. Application Review:
- Review loan applications and supporting documents from borrowers to ensure completeness and accuracy.
2. Data Entry:
- Ensuring on adherence of all internal process check list, co-ordinating with sales team to get the queries resolved.
- Validation of loan prospect details in salesforce application with documents and boarding of loan into core application
- Updation of multiple parameter like insurance details, asset details, repayment details and other critical details in core application

- Compliance:

- Ensure that all loans comply with bank process notes and guidelines.

- Timeline Management:

- Monitor timelines for loan processing to ensure that loans are processed in a timely manner and meet closing deadlines.

- Control MIS action:

- Preparation of daily outward and inward file for all the file movement




- Updation of CERSAI and ROC’s
- Updation of customer KYC details in bank application

- OD limit management:

- Validating the document and OD requirement basis the LLI sheet and setting of OD limit in finacle application.
- Updation of bank level exposure of customer in glems application.

- Maintenance activity

- Handling customer request to make necessary changes in customer CRN
- Handling customer request to adjust part payments in loan
- Handling customer request in processing excess refund in loan account
- Handling customer in reversal of charges
- Customer receipt accounting in core application

- Problem-Solving:

- Address any issues or challenges that arise during the processing of loans, working to resolve them efficiently.

Skills and Qualifications:

- Education: Requires a degree in finance, business, or a related field can be beneficial.
- Experience: Previous experience in mortgage processing or related fields is often preferred.
- Technical Skills: Proficiency in mortgage processing software and Microsoft Office Suite.
- Attention to Detail: Robust analytical skills with an emphasis on accuracy in documentation.
- Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and colleagues.
- Organizational Skills: Ability to manage multiple loans and tasks simultaneously while adhering to deadlines.

📌 Operations Team Member_AFD SERVICES_0117_2767_1047066 (Vadodara)
🏢 Kotak Mahindra Bank
📍 Vadodara