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Key responsibilities include:

- Maintaining and improving documentation efficiency and effectiveness.

- Ensuring accuracy in documentation and preventing revenue leakage.

- Maintaining turnaround time (TAT) for document processing and entries.

- Avoiding delays for customers and drivers at counters.

- Generating job orders for import seal cut, import loading, and destuff empty container operations.

- Generating export laden out pass and RFID for export containers.

- Monitoring in/out movement of laden and empty containers.

- Following up with HCCAR activities and ensuring 100% compliance.

- Closing manual out records, pending invoices,



and gate-out transactions in the system within timelines.

- Verifying and filing Import, Export, and Bond Bills on a daily basis.

- Maintaining EXIM register entries and proper documentation records.

- Coordinating with operations and stakeholders for smooth cargo movement and documentation compliance.

Reports & MIS

- Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines.
- Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports.
- Ensure systematic record maintenance in OneDrive and local storage.

Customer Service

- Handle counter-based documentation and billing queries with prompt resolution.
- Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy.
- Ensure high customer satisfaction through qualified and proactive service.

Department Coordination

- Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow.
- Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks

📌 Executive - Documentation - Container Freight Station - Vallur (Tamil Nadu)
🏢 DP World
📍 Tamil Nadu