About the Role-
The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks,dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer experience.

Key Responsibilities

- Welcome walk-in customers and guide them for the free eye check-up.
- Focus on customer satisfaction and resolve customer concerns.
- Maintain a positive customer experience and contribute to NPS.
- Conduct eye tests by following Lenskart’s 12-step Optometry process.
- Explain prescriptions to customers.
- Educate customers about single-vision and progressive lenses.
- Recommend suitable lenses and frames.
- Perform quality checks on fitted lenses before handing over the product.
- Understand customer requirements and recommend suitable eyewear.
- Identify customer needs and suggest the right products.




- Achieve assigned sales and eye-test conversion targets.
- Support upselling/cross-selling through appropriate product recommendations.
- Participate in stocktakes and maintain sales-floor standards.
- Coordinate product pickup and handle return-related concerns.
- Maintain store cleanliness, equipment and stock as per SOPs.

Candidate Profile

- Has a minimum Diploma in Optometry with atleast 1 year of experience as optometrist
- Has strong communication and active listening skills.
- Can build rapport and trustworthy relationships with customers.
- Can understand unstated customer needs and recommend appropriate solutions.
- Is customer-oriented and result-oriented.
- Is comfortable with both clinical/optometry responsibilities and sales.
- Can multitask and prioritize work effectively.

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Optometrist (Delhi)
🏢 Travinities
📍 Delhi