Job Description – Sales Manager

Celes’tile Ceramics Pvt. Ltd. | Luxury Designer Tiles, Natural Stones & Interiors

About the Company

Celes’tile Ceramics Pvt. Ltd. specializes in premium designer tiles, natural stones, stone cladding, metal art and luxury interior surface solutions. We cater to architects, interior designers, builders, developers, contractors and premium residential, commercial and hospitality projects.

We are seeking a results-driven Sales Manager responsible for revenue generation, monthly target achievement, lead conversion, team performance and business development across showroom, inside sales and project sales channels.

Position Details

- Designation: Sales Manager
- Employment Type: Full-Time
- Work Location: Shamshabad, Hyderabad, Telangana (Near KLCC Convention Centre)
- Work Mode: In office
- Experience: Minimum 5 years in Sales / Sales Management, preferably in Tiles, Natural Stones, Building Materials, Luxury Interiors or Premium Retail.

Key Roles & Responsibilities1. Sales Strategy & Revenue Generation

- Develop and execute sales strategies to achieve monthly, quarterly and annual revenue targets.
- Take ownership of overall sales performance, revenue generation, order booking and business growth.
- Establish individual and team-wise monthly sales targets and monitor achievement against defined KPIs.
- Identify new revenue streams, market segments and opportunities to expand the company's customer base.
- Improve conversion rates, average order value, repeat business and customer retention.
- Monitor sales performance and implement corrective measures to address target shortfalls.

2. Lead Generation & Business Development

- Generate qualified leads through outbound calls, referrals, networking, market visits, digital enquiries and industry connections.
- Build and maintain a strong pipeline of prospective customers and project opportunities.
- Conduct regular follow-ups with prospective clients to convert enquiries into confirmed orders.
- Develop new business opportunities through architects, interior designers, builders, developers, contractors and channel partners.
- Maintain an updated database of prospects, enquiries, follow-ups, quotations and sales closures.
- Explore opportunities in residential, commercial, hospitality and large-scale interior projects.

3. Architect & Interior Designer Relationship Management

- Establish and maintain strong professional relationships with architects, interior designers, design consultants and project decision-makers.
- Conduct product presentations, showroom visits, design discussions and product demonstrations.
- Understand project specifications, design preferences, quantities, budgets and delivery requirements.
- Promote the company's premium tiles, natural stones, stone cladding and related product portfolio for project specifications.
- Develop long-term business relationships to secure repeat orders, referrals and project-based sales.




- Track upcoming projects and proactively engage stakeholders during the material selection and specification stages.

4. Inside Sales & Enquiry Management

- Supervise inside sales activities, including incoming enquiries, outbound calls, lead qualification and customer follow-ups.
- Ensure timely responses to enquiries received through calls, WhatsApp, email, website and other channels.
- Monitor the sales pipeline from initial enquiry through quotation, negotiation, order confirmation and handover.
- Ensure quotations are prepared accurately and followed up systematically until closure.
- Coordinate with the CRM team to maintain enquiry records, follow-up schedules and lead status updates.
- Improve lead response time, follow-up discipline and enquiry-to-order conversion.

5. Showroom & Project Sales

- Drive showroom walk-in conversions and project-based sales for premium tiles, natural stones and interior products.
- Understand customer requirements and recommend suitable products based on design, application, budget and project specifications.
- Manage pricing discussions, commercial negotiations, quotation finalisation and order closures within approved commercial policies.
- Coordinate with Operations, Warehouse, Installation and Finance teams for stock availability, delivery schedules, payment follow-ups and project execution.
- Ensure a professional customer experience throughout the sales cycle.

6. Sales Team Leadership & Performance Management

- Lead, guide and monitor the sales team to achieve individual and overall monthly targets.
- Allocate sales targets, territories, leads and customer accounts based on business priorities.
- Conduct regular performance reviews, pipeline reviews and sales meetings.
- Coach team members on product knowledge, lead generation, negotiation, customer engagement and closing techniques.
- Identify performance gaps and implement action plans to improve productivity and target achievement.
- Ensure accountability, timely reporting, disciplined follow-ups and professional conduct across the sales function.

7. Sales Reporting, MIS & CRM

- Prepare daily, weekly and monthly sales reports covering revenue, order bookings, enquiries, lead conversion, pending quotations and target achievement.
- Maintain accurate customer records, sales pipelines, forecasts and follow-up activities in the CRM system.
- Analyse sales trends, lost opportunities, customer feedback and reasons for non-conversion.
- Submit periodic performance updates and business forecasts to Management.
- Use sales data to identify growth opportunities and improve sales effectiveness.

8.



Market Intelligence & Commercial Coordination

- Monitor competitor pricing, product launches, market demand and industry trends.
- Identify potential customers, new project locations and opportunities for market expansion.
- Coordinate with Marketing for campaigns, promotional activities, lead generation and customer engagement initiatives.
- Work closely with Finance on payment terms, outstanding collections and credit approvals within company policy.
- Ensure adherence to approved pricing, discount policies and commercial procedures.

Performance Expectations & KPIs

The Sales Manager will be evaluated on the following parameters:

- Achievement of assigned monthly, quarterly and annual revenue targets.
- Qualified lead generation and enquiry-to-order conversion ratio.
- New customer acquisition and architect/interior designer network development.
- Showroom sales, inside sales and project-sales performance.
- Value of confirmed orders and growth in repeat business.
- Sales pipeline health, quotation follow-ups and closure rates.
- Sales team productivity and individual target achievement.
- Accuracy and timeliness of CRM updates, MIS reports and sales forecasts.
- Customer satisfaction and coordination for timely order execution.

Note: Monthly revenue targets will be defined by Management based on business objectives, product categories, sales channels and market opportunities.

Qualifications & Skills

- Bachelor's degree in Business Administration, Marketing, Sales or a related discipline preferred.
- Minimum 5 years of relevant sales experience, preferably with experience in sales management or team handling.
- Proven track record of revenue generation, lead conversion and achievement of sales targets.
- Experience in tiles, natural stones, architectural products, building materials, luxury interiors or premium retail will be preferred.
- Strong business development, negotiation, presentation and customer relationship management skills.
- Experience in inside sales, project sales, lead management and CRM systems.
- Proficiency in MS Excel, sales reporting and MIS.
- Strong communication skills and the ability to engage professionally with architects, interior designers, builders and premium customers.
- Willingness to travel locally for client meetings, project visits and business development.

Compensation

Compensation will be commensurate with experience, qualifications, sales achievements and overall suitability for the position. Plus incentives of 25000 Monthly Minimum

Application Process

Interested candidates are requested to share their updated resume through the following channels:

- Email: [email protected] | [email protected]
- WhatsApp: +91 (phone hidden)
- Website: https://www.celestile.com/contact.html

Work Location: In person – Shamshabad, Hyderabad, Telangana.

Pay: ₹25,000.00 - ₹60,000.00 per month

Benefits:

- Flexible schedule

Work Location: In person

📌 Sales Manager (Shamshabad)
🏢 Celestile Ceramics
📍 Shamshabad