Job Description: Process Coordinator

Oct 23, 2026 · @ayush singh

Role overview

The Process Coordinator keeps day-to-day workflows running smoothly by documenting, monitoring and improving how work moves between teams. You will be the link between operations, departments and management, making sure tasks are completed on time, to standard and with clear ownership.

Position: Process Coordinator
Department: [Operations / Quality / Supply Chain]
Reports to: [Operations Manager]
Employment type: [Full-time, permanent]
Location: [kanpur/ on-site]

Key responsibilities

- Coordinate daily workflows across teams, tracking tasks, deadlines and handoffs until completion.
- Map, document and maintain standard operating procedures (SOPs), process flows and work instructions.
- Monitor process performance, spot bottlenecks, delays and errors, and escalate issues with proposed fixes.
- Support continuous-improvement projects (Lean, Six Sigma, 5S) by collecting data and testing changes.
- Prepare regular reports and dashboards on throughput, turnaround time, error rates and compliance.
- Ensure processes follow company policy, quality standards and applicable regulations.




- Train and brief staff on new or updated procedures, and gather their feedback.
- Liaise with internal teams, vendors and customers to resolve process-related queries.
- Maintain accurate records, checklists and audit trails; support internal and external audits.
- Manage change requests so that updates to a process are approved, communicated and tracked.

Required qualifications

- Bachelor's degree or diploma in business administration, operations, industrial engineering or a related field.
- 0-1 years of experience in process coordination, operations, project coordination or a similar role.
- Working knowledge of process mapping and documentation (flowcharts, SOPs).
- Robust skills in MS Excel and MS Office; comfortable with reports and basic data analysis.
- Clear written and verbal communication, with the ability to work across teams.
- Good organisation, attention to detail and the ability to manage several tasks at once.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Process Coordinator (Jajmau)
🏢 Vellari HOSPITALIES
📍 Jajmau