- Supervise check-in, check-out, room assignment, shift handovers and guest issue resolution.
- Oversee reservations and OTA/PMS accuracy, corporate guest requests, folio checks and daily night-audit handover.
- Track occupancy, average daily rate, cancellations and guest feedback; coordinate room readiness with housekeeping and transport requests when needed.
- Coach and roster the front-office team; protect guest data and escalate billing exceptions promptly.
Pay: ₹18,000.00 - ₹30,000.00 per month
Perks:
- Food provided
Work Location: In person
📌 Front Office Manager (Dhamara)
🏢 THE SURYO GROUP
📍 Dhamara
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