To counsel students & parents, explain courses, convert leads into admissions, and maintain strong follow-ups through tele-calling and in-person counselling.
Key Responsibilities Tele-Sales & Lead Conversion
- Call incoming leads (walk-ins, website, social media, referrals)
- Understand student requirements & career goals
- Explain courses, fees, duration, batches & benefits
- Convince and close admissions over call or in person
- Follow up regularly till conversion
Education Counselling
- Provide career guidance based on student profile
- Suggest suitable courses as per interest & eligibility
- Handle parent queries professionally
- Maintain trust & relationship with students
Walk-in & Centre Coordination
- Attend walk-in students & parents at the centre
- Coordinate demo classes / trial sessions
- Ensure smooth admission & documentation process
Reporting & CRM
- Update daily calling & follow-up status
- Maintain lead data in CRM / Excel
- Share daily, weekly & monthly reports
- Track conversions, pending leads & revenue