Counsellor & Operations Executive (Bengaluru)

Counsellor & Operations Executive (Bengaluru)

25 Oct
|
Vuqro
|
Bengaluru

25 Oct

Vuqro

Bengaluru

looking for a proactive, organised, and result-oriented individual to manage student counselling, lead follow-ups, admissions, training coordination, and administrative documentation.

The ideal candidate should have good communication skills, the ability to convince prospective students, and the willingness to handle multiple responsibilities in a growing training and career development organisation.

Key Responsibilities

1. Student Counselling & Admissions

- Contact prospective students and explain our courses, training programs, and placement-oriented offerings.
- Understand students' career goals and recommend suitable courses.
- Follow up with leads through calls, WhatsApp, and other communication channels.
- Convert interested leads into course registrations and admissions.
- Handle student queries regarding course content, fees, schedules, and training processes.
- Maintain regular follow-ups with prospective students until admission closure.

2. Telecalling & Lead Management

- Make outbound calls to prospective students and follow up on enquiries.
- Respond to incoming calls and enquiries from students and parents.
- Maintain accurate lead details, follow-up status, and admission records.
- Track daily calls, interested prospects, follow-ups, and conversions.
- Ensure timely communication with all prospective students.

3. Training & Administrative Operations

- Coordinate class schedules, trainer availability, student attendance, and batch activities.
- Communicate class timings, schedule changes, and important updates to students.
- Assist with basic educational technology operations, including online class coordination, meeting links, and learning platform support.
- Maintain student records, admission details, attendance, and course documentation.
- Coordinate with trainers and students to ensure smooth delivery of training programs.

4. Documentation & Business Support

- Prepare invoices,



fee receipts, and other basic commercial documents.
- Create and update course brochures, proposals, presentations, and promotional materials using MS Office or similar tools.
- Assist in preparing quotations, course details, and college or corporate training proposals.
- Maintain organised records of invoices, student payments, proposals, and other documents.
- Support management with routine administrative and business coordination activities.

Required Skills

- Good verbal communication and interpersonal skills.
- Robust follow-up, persuasion, and student-handling abilities.
- Basic knowledge of MS Word, Excel, PowerPoint, email, and WhatsApp.
- Ability to prepare professional documents, brochures, and proposals.
- Good organisational and multitasking skills.
- Basic computer literacy and willingness to learn new software and online tools.
- A responsible, proactive, and target-oriented approach to work.

Educational Qualification & Experience

- Any graduate preferred.
- Freshers with valuable communication skills and a willingness to learn may apply.
- Experience in educational counselling, admissions, telecalling, customer service, or training institute administration will be an added advantage.

Performance Expectations

The selected candidate will be expected to:

- Maintain consistent lead follow-ups and achieve admission conversion targets.
- Ensure timely communication with prospective and enrolled students.
- Coordinate classes and administrative activities efficiently.
- Prepare accurate invoices and professional business documents.
- Maintain proper records and provide regular work updates to management.

Ideal Candidate Profile

We are looking for someone who is confident on the phone, comfortable speaking with students and parents, organised with documentation, and capable of taking ownership of day-to-day responsibilities.

Pay: ₹18,000.00 per month

Work Location: In person

📌 Counsellor & Operations Executive (Bengaluru)
🏢 Vuqro
📍 Bengaluru

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