Role Overview

We are looking for a Senior Customer Success Executive to manage international partner accounts, drive customer retention and growth, and support the Customer Success team with complex accounts.

Key Responsibilities

- Manage partner onboarding from kickoff to go-live.
- Own and grow a portfolio of international partner accounts.
- Conduct regular client check-ins and account reviews.
- Monitor account health, retention, and growth opportunities.
- Handle escalations and coordinate with internal teams for resolution.
- Identify upselling and expansion opportunities.
- Maintain CRM records and account data.
- Support and guide junior team members when required.

Requirements

- Graduate in any discipline.
- 1.5–3 years of experience in Customer Success, Account Management, or Client Servicing.




- Experience handling international clients.
- Excellent spoken and written English.
- Working knowledge of CRM tools; HubSpot is preferred.
- Good knowledge of Excel/Google Sheets.
- Strong ownership, communication, follow-up, and problem-solving skills.

Preferred: Experience in B2B SaaS, IT services, logistics, telematics/GPS, or fleet management.

Interested in exploring this opportunity?
Apply via uffizio.com/career/ or email your resume to [email protected]

Join Uffizio and work with international partners across multiple global markets.

Advantages:

- Food provided
- Provident Fund

Work Location: In person

📌 Senior Customer Success Executive (Valsad)
🏢 Uffizio
📍 Valsad