Hiring: International Voice Process – Experienced Candidates
Company: Outpace Consulting
Job Location: Gurgaon, Haryana
Job Type: Full time
Experience Required: Minimum 1 Year in International BPO
Salary: Up to ₹4.50 LPA
Monthly In-Hand Salary: Approximately ₹27,000–₹32,000
Outpace Consulting is hiring experienced professionals for an International Voice Support Process in the Consumer Electronics and Retail domain. We are looking for graduates with excellent English communication skills and prior international BPO experience.
If you have strong customer service skills and experience handling international customers, this is an excellent opportunity to advance your career.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist international customers with product-related queries and concerns.
- Provide accurate information regarding consumer electronics and retail products.
- Resolve customer issues efficiently while maintaining service quality.
- Ensure customer satisfaction through effective communication and problem-solving.
- Follow company policies, process guidelines, and quality standards.
Eligibility Criteria
- Qualification: Graduates only.
- Experience:
Minimum 1 year of international BPO experience.
- Process: International Voice Support.
- Domain: Consumer Electronics and Retail.
- Communication: Strong verbal and written English communication skills.
- Shift: Must be comfortable working rotational shifts.
- Customer Handling: Excellent interpersonal and problem-solving skills.
Salary & Benefits
- Annual CTC up to ₹4.50 LPA.
- Approximate monthly in-hand salary of ₹27,000–₹32,000.
- Both-side cab facility / travel allowance (TA).
- Opportunity to work in an international customer support process.