Job Location : Borivali
Weekdays : Any weekday (Sundays working)
Job Summary:
The Ayurveda Clinic Receptionist is the first point of contact for patients and visitors to the clinic, responsible for providing a positive and efficient experience. This role requires strong communication and organizational skills to ensure smooth operations.
- Patient Reception: Greet patients and visitors warmly as they enter the clinic, creating a friendly and welcoming atmosphere.
- Appointment Management: Schedule, reschedule, and cancel patient appointments using the clinic's scheduling system, taking into account provider availability.
- Patient Registration: Collect and update patient information, including contact details and medical history.
- Check-In and Check-Out: Assist patients with the check-in process upon arrival and check-out after their appointments, ensuring accuracy and efficiency.
- Patient Assistance: Provide information about clinic services, procedures, and any pre-appointment instructions to patients.
- Phone and Email Communication: Answer phone calls and respond to emails from patients, addressing inquiries, scheduling, and providing information.
- Billing and Payment: Collect fees and process payments, as well as handle basic billing inquiries.
- Waiting Room Management: Keep the waiting area clean, organized, and comfortable for patients, ensuring a pleasant environment.
- Administrative Support: Assist with administrative tasks, such as filing, data entry, and maintaining patient records.
- Provider Support: Assist healthcare providers with administrative tasks and preparations as needed.
- Follow-Up: Conduct follow-up calls to check on patient satisfaction and address any post-visit concerns.
- Adherence to Clinic Policies: Follow clinic policies and guidelines for patient service and care.
Apply :
[email protected]/ +91-XXXXXXXXXX
Job Types: Full time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Experience:
- Front desk - Receptionist: 1 year (Preferred)
- Biling & Scheduling: 1 year (Preferred)
Language:
- English/Hindi/Marathi/Gujrati (Preferred)
Work Location: In person
📌 Receptionist (Borivali)
🏢 Pravaayu Healthcare
📍 Borivali