We are looking for an organised and detail-oriented Administrative Assistant to support our Property Management team with daily operations.
Key Responsibilities:
- Update property, landlord, and tenant records in the CRM system.
- Handle telephone calls, emails, and general enquiries.
- Maintain property documents, spreadsheets, and records.
- Coordinate appointments, property inspections, and maintenance requests.
- Communicate with landlords, tenants, and contractors.
- Monitor expiry dates for Gas Safety Records, EICRs, and EPCs.
- Follow up on outstanding certificates and pending tasks.
- Record maintenance issues and escalate urgent matters to the relevant team.
- Assist with tenancy administration and daily office operations.
Required Skills:
- Valuable communication and organizational skills.
- Strong attention to detail and time management.
- Basic knowledge of Microsoft Office, spreadsheets, and CRM systems.
- Ability to manage multiple tasks efficiently.
- Professional attitude and ability to maintain confidentiality.
Experience: Previous experience in administration, customer service, or property management is an advantage.