Job Summary: A Field Collection Executive is responsible for visiting customers to collect outstanding payments, following up on overdue accounts, maintaining customer relationships, and ensuring timely recovery of dues as per company policies.
- Key ResponsibilitiesVisit customers at their residences or business locations for payment collection.
- Follow up with customers regarding overdue payments through phone calls and field visits.
- Explain outstanding dues and payment deadlines to customers.
- Collect payments through company-approved methods and issue receipts as required.
- Maintain accurate records of collections, customer visits, and pending payments.
- Submit daily collection reports to the supervisor or manager.
- Handle customer queries and payment-related disputes professionally.
- Achieve assigned daily, weekly, and monthly collection targets.
- Follow company policies and ethical collection practices.
- Coordinate with the office team regarding difficult cases and overdue accounts.
OFFICE ADDRESS- 63 rafi ahmed kidwai road 2nd floor, near borukha blood bank , park street kol-700016
📌 Field Collection Executive (Kolkata)
🏢 Hi Tek Syndicate
📍 Kolkata
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