The position seeks a candidate who can multitask in a fast-paced environment, possesses knowledge of entire/multiple loan servicing process, and embodies curiosity, effective communication, Excel proficiency, teamwork, adaptability, and quick learning ability. The candidate will be reporting to the Team Leader and will have regular interaction with Onshore team.
JOB FUNCTION AND RESPONSIBILITIES:
Review loan documents to ensure accuracy of data uploaded during the loan boarding process
Regularly tracking property tax payments, insurance coverage and Suspense Balances
Identifying loans that meet specific criteria for inclusion as a Watchlist loan
Analyzing monthly financial statements to assess the property's health and the borrower's ability to repay debt
Identify loans that require valuations and Inspection Products and place the orders with third party vendors
Review valuation and Inspection products for quality pursuant to Ocwen and industry standards
Determine the fees and costs associated with payoff and reinstatement quotes and ensure timely delivery to the requestor
Verify proper application of Payoff Funds
Handling invoices from various vendors, ensuring timely payment and accuracy
Liaison between external vendors and the company
Creating and maintaining documentation outlining procedures and processes
Work on special projects or Adhoc requests assigned
QUALIFICATION:
Professional certification in Banking Operations will be an added advantage
- Minimum of 3 years of work experience (Preferably within mortgage industry)
SKILLS REQUIRED
Basic proficiency in Microsoft Office including Word and Excel
Robust Oral/ Written communication skills
Self-motivated and work well independently
Customer service oriented
Team player
Flexible and able to pivot and handle various processes
WORK SCHEDULE OR TRAVEL REQUIREMENTS:
Shift timings- 05:00 PM to 02:00 AM IST (Monday to Friday)