Manage ERP user creation, access rights, password resets, and role assignments.
Conduct ERP training for new employees and existing end users.
Resolve daily ERP transaction issues across Inventory, Production, Quality, Procurement, and Order Management.
Develop, test, and monitor ERP reports as per business requirements.
Monitor daily transactions and reports to identify abnormalities and ensure timely resolution.
Perform point-to-point testing of recent procedures and system changes before implementation.
Provide MIS reports and data to department heads as required.
Coordinate ERP testing for new projects and process changes.
Manage inventory lot blocking and stock removal as per approved QA requirements.
Create ERP recipes for job-work and outside-processing items.
Guide end users on ERP procedures and checkpoints for smooth operations.