- Establish and maintain seamless coordination and cooperation with all departments of the hotel to ensure maximum cooperation productivity operational efficiency and guest service.
- Respond to queries and coordinate with relevant departments to resolve billing issues revenue discrepancies and audit-related concerns in a timely and efficient manner to ensure guest satisfaction.
- Ensure that all relevant personnel are kept well informed of the departments objectives policies procedures and internal control requirements.
- Identify optimal and cost-effective use of resources and educate the team on the same.
- Ensure the safekeeping and proper control of all used and unused revenue-related documents including guest checks guest folios official receipts Captain Orders paid-out vouchers rebate and allowance vouchers and miscellaneous debit and credit vouchers.
- Verify all revenue-related documents against the respective revenue sheets system reports and supporting documentation to ensure accuracy and completeness.
- Review rebates allowances discounts refunds and other revenue adjustments to ensure that they are properly authorized legitimate and supported by appropriate documentation.
- Reconcile the computer-generated Guest Ledger Balance against the General Ledger Balance and investigate and report any discrepancies.
- Conduct income audits for all areas of hotel operations ensuring that all revenue is accurately recorded verified consolidated and reported.
- Consolidate daily income reports from all operational areas of the hotel and ensure the accuracy and completeness of revenue reporting.
- Verify soft count deposits against the relevant cash declarations deposit records and supporting documentation to ensure proper accountability.
- Audit and account for all revenue-related control documents and prepare exception reports highlighting errors discrepancies omissions and unauthorized transactions.
- Perform the daily night audit in accordance with established hotel procedures ensuring that all financial and operational transactions are accurately reviewed and accounted for before the end-of-day closing.
- Verify daily revenue from Rooms Food and Beverage and other operating departments against the relevant system reports and supporting documents.
- Review guest folios room charges payments adjustments rebates and allowances to ensure correct posting appropriate authorization and accurate billing.
- Verify room rates room revenue postings occupancy figures applicable taxes and service charges against approved rates hotel policies and system records.
- Reconcile front office cashier reports cash transactions credit card settlements and other payment records to ensure that all collections are properly accounted for.
- Review daily revenue summaries occupancy reports cashier reports and other operational reports to identify and resolve discrepancies.
- Complete the end-of-day closing procedures in the hotel management system ensuring that the business date is rolled over correctly and that all required reports are generated and distributed to the concerned departments.
- Prepare daily income audit reports night audit reports reconciliations schedules and financial analyses as required by the Finance Department or hotel management.
- Ensure that all audit records financial documents and supporting reports are properly maintained secured and readily available for internal and external audits.
- Maintain the confidentiality of guest information financial records and hotel business information at all times.
- Ensure that the workplace and storage areas remain clean organized and tidy.
- Respect the instructions and safety guidelines for the equipment used.
- Comply with the hotels security regulations and emergency procedures including fire safety and evacuation procedures.
- Respect the hotels commitments to the Setting Charter including energy conservation recycling and waste segregation.
- Safeguard personal health and safety as well as the health and safety of others in the workplace.
- Comply with the hotels occupational health and safety policies procedures and applicable safety guidelines.
- Report any unsafe conditions hazards incidents or potential risks to the appropriate supervisor or management personnel.
- Perform any other duties and responsibilities as assigned by the Head of Finance or hotel management from time to time.
Qualifications :
- Bachelors Degree in Accounting / Finance
- Additional certificate as a Certified Public Accountant (CPA) will be an advantage
- Minimum 5 years of experience in a finance or accounting position or 2 years of experience in a similar capacity
- High degree of professionalism with strong understanding of business acumen
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word PowerPoint and relevant financial and accounting reporting systems
- Fully conversant in accounting principles and financial regulation standards
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
📌 Income and Night Auditor (Bengaluru)
🏢 AccorHotel
📍 Bengaluru
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