At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.
Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.
Are you ready to love your job
The adventure begins right here with you at SITA.
Solution Engineer Specialist
The Solution Engineer Specialist provides customers with professional timely accurate and effective proposals of SITA Network Services based on customer needs and inputs.
Reporting to the VHF Network Services Manager the Solution Engineer Specialist is responsible for triggering all actions required to successfully implement and deliver the contracted solutions.
At SITA we achieve more together. Are you ready to join us
WHAT YOULL DO
Accountable for preparing the final solution for the customer based on working closely with regional teams for internal solutions and commercial managers when designing solutions for external customers e.g. ANSPs Airport Authorities
Engage with Engineering and other departments to assess the feasibility the design and the ability to deliver transition operate & support of the solution.
Understand the products and how they can be deployed to support customer needs.
Ownership of the suppliers process regarding quotation and purchase request management and coordination with various entities and 3rd party suppliers during all project phases.
Gather costs from the various parties to help build the solution and to offer the proposal to internal or external teams
On approval of a quotation or proposal to order the solution and follow up its delivery progress with Project Managers in weekly meetings and emails where appropriate.
Work in compliance with the Engineering guidelines (technology architecture evolution technical strategy)
Assist in troubleshooting when requested by Operations and Engineering teams and to document the findings and suggest required changes/fix in the ITSM platform ServiceNow.
Produce technical design drawings in Microsoft Visio for commercial teams to engage with external customers
Ensure documentation and procedures for deployment and maintenance are updated.
Qualifications External
ABOUT YOUR SKILLS
5 years of telecommunications or ATI experience in large scale 24x7x365 heterogeneous infrastructure RF/Telecommunications systems/ network environment (preferably in VHF Telecommunication field) environment with B. Tech./B.E. degree in Electronics Telecommunications or Computer Science e.g. CompTIA Network Cisco CCNA or CCNP
Experience with IP-based telecommunication networks and basic knowledge of CISCO routers switches RF/VHF Technology a plus
Good understanding of Cisco router configuration knowledge of TCP/IP and routing protocols e.g. static routing BGP
Experience in coordinating hardware/network refresh and spare management programs is desirable.
Ability to work effectively in a distributed team environment & a matrix-managed organization.
Be autonomous and agile in changing environments with a sense of initiative and proactivity.
Strong verbal and written communication & analytical skills.
Strong time management skills with a proven ability to meet deadlines.
Solid change management process knowledge.
Proficiency in English is a must.
WHAT WE OFFER
Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your teams needs)
Flex Day: Make your workday suit your life and plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: At SITA we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning Microsofts Enterprise Skills Initiative and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling Harvard Business Publishing for people leadership Stanford for strategic development and many others we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
Competitive Benefits: Competitive advantages that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.
Salary / Compensation Note
Hidden (-999)
Salary / Compensation Note
Hidden (-999)
Required Experience:
Senior IC
📌 Senior Infrastructure Specialist (Delhi)
🏢 SITA
📍 Delhi
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