Roles and Responsibilities :

Order Planning & Management and Regional coordination

- Supervision of orders send by dealers/Sales team on daily basis
- Coordinate with sales team to get the orders as directive from Zonal Sales Manager
- Coordinate with Plant Logistics Team to invoice orders where funds and stocks are available.
- Monitor Invoice to delivery performance of vehicles invoiced from plant as well as RSO
- Processing and repairing of Intransit vehicles meant for RSO
- Dealership and RSO visit on monthly basis
- Coordinate and organize training for RSO staff periodically

Logistics Management and RSO operation

- Plan, manage and evaluate logistics operations with internal stake holders, Logistics service providers, dealers and customers
- Implement logistics principles, policies and processes to improve operational and financial performances
- Deliver solutions to logistics problems while maintaining high levels of quality and service within the budgetary requirements
- Monitor delivery performances from Invoice to delivery and logistics cost for both internal and external services
- Recommend optimal transport modes, routes to achieve the desired delivery performance
- Monitor and improve logistics service provider performance on weekly, monthly and yearly frequency
- Ensure carriers compliance with company policies or procedures for vehicle transit or delivery
- Review impact of logistics changes in the form of routing, transportation modes or carriers and inform all stake holders
- Conduct periodic inventory audit with internal and external agency to maintain inventory accuracy at RSO




- Keep track of slow moving and obsolete stock for optimal utilization of yard space
- Interpret trends and analyse data to improve customer service and cost improvements
- Ensure metrics, reports and process documentation are in place as per company guidelines
- Ensure all completed orders are billed and dispatched on time
- Ensure vehicles are transported appropriately to ensure protected delivery at dealers/customers end
- Ensure vehicles get delivered as per company specified Standard Transit Time
- Ensure compliance to be maintained at every logistics process

People Management

- Manage, coach and develop high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
- Set KPIs and review mechanism for the team to achieve the desired results
- Ensure all functions under supervision operate as per company policies and guidelines

Budgeting and Control

- Prepare departmental budget and adhere expenses within the budget
- Support and guide dealers for faster submission of all relevant documents
- Coordinate with insurance companies and finance team to settle dealers claim as per defined timeline

Dealers Management

- Apprise dealers on logistics performance on periodic basis
- Solve dealers query within prescribed time frame

Job Requirements :

- Functional Knowledge of Skills (Must Have)

Orders and Logistics Management

- Leadership Behavior

Customers Centricity, Driving Execution

- Educational Qualification

BE/B.Tech/MBA

- Technical Skill required

SAP – SD module

- Language Proficiency

English and Hindi. Local Languages especially for South Zone

- Experience Required

8-10 Years

📌 Senior Manager - Zonal Logistics (Pune)
🏢 Tata Motors Global Services
📍 Pune