Service Delivery Professional (Pune)

Service Delivery Professional (Pune)

30 Oct
|
Blue Star
|
Pune

30 Oct

Blue Star

Pune

Roles and Responsibility

- Handle ESA and track performance metrics to ensure high-quality service delivery.

- Meet stakeholders and provide regular updates on service delivery progress.

- Manage NAMO customer service and resolve issues promptly.

- Develop and implement strategies to improve service delivery efficiency.

- Collaborate with cross-functional teams to achieve business objectives.

- Analyze and resolve complex technical issues related to HVAC services.

Job Requirements

- Minimum 2 years of experience in a similar role, preferably in the industry.

- Strong knowledge of HVAC services, customer handling, and part management.

- Excellent communication and interpersonal skills.

- Ability to work in a rapid-paced environment and meet deadlines.

- Strong problem-solving and analytical skills.

- Experience in managing and resolving escalations is an added advantage.

📌 Service Delivery Professional (Pune)
🏢 Blue Star
📍 Pune

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