Major Responsibilities

- 24 x 7 Shift Operations for Managed Security Services in supporting Anti-DDoS operations.
- Analyze DDoS attacks, engaging mitigation and performing customer notifications
- Troubleshoot issues using defined process and standard methodologies and drive them to closure
- Communicate with customers over phone, email and web portal to ensure issues are handled to their satisfaction
- Handle tickets through the internal tool within committed SLAs
- Working closely with technical staff in different domains to handle cross-functional activities and issues
- Work with vendors to resolve internal and customer issues in a timely manner

Technical Skills
- Robust knowledge in TCP/IP, Subneting, Networking / Routing (BGP), ACL, Netflow, IPSEC / GRE tunnels,
- Good Knowledge in Cyber Security Landscape (including DDoS attack types,



vulnerabilities and preventive measures)
- Candidates with Knowledge in web application vulnerabilities / attacks (OWASP) , Regex, IPS Signatures, python scripting are preferable
- Candidate should have hands-on in either of the Anti-DDoS products such as Arbor / Radware / Akamai / Cloudflare / Inperva Incapsula / F5, etc.
- Should have good communications skills (both verbal and written)

Qualifications
- B.E / B-tech or equivalent full time degree.
- 2-8 Years of experience in Network security / Cyber security operations (preferably in Anti-DDoS Operations).
- Should hold an active CCNA / CEH certification / any other security related certification.

📌 Jr. Engineer - Cybersecurity Operations (Pune)
🏢 Tata Communications
📍 Pune